Delivery Information
For our Christmas delivery cut off times, please click here for full details.
Delivery is free on orders over £150 (Inc VAT) to most of the UK, for orders under this delivery charges apply as shown below.
Some delivery charges vary per product to our standard rates, which are shown on individual product pages or you can see an overview of these below.
Delivery charges for most of the UK
Charges apply for most products on orders under £150 as shown in the table below.
Charges vary for Northern Ireland, Isle of Wight, Channel Isles, Isle of Man, Scottish Highlands, Islands & remote and other rural areas vary, see the postcode-specific information table below.
| Product Type | Delivery Charge |
|---|---|
Orders £150 and over (Postcode-specific exceptions apply; see below for details) | Free delivery |
Orders under £150 for most items (Charges vary for products listed below or as product pages show. Postcode-specific exceptions apply; see below for details) | £6.95 |
Fabrics (orders over 2m), curtain poles/tracks, Metropoles | £7.95 |
Fabric orders up to 2m (Excludes chenilles, velvets, silks & Prestigious Textiles) | £4.95 (posted folded via 1st Class Royal Mail) or £7.95 (on a roll via courier) |
Curtain pole & track accessories (Includes rings, gliders, brackets, finials, holdbacks, joiners; except Speedy items) | £4.95 (posted via 1st Class Royal Mail) |
| Curtain tape | £4.95 (posted via 1st Class Royal Mail) |
| Wallpaper adhesive only (Cole & Son and Romo brands) | £14.95 |
| Cushions (ready made) | £4.95 |
Postcode-Specific Delivery Charges
Delivery charge information below is only for postcode-specific areas covering Northern Ireland, Isle of Wight, Channel Isles, Isle of Man, Scottish Highlands, Islands & remote and other rural areas.
| Product Type | Delivery Charge |
|---|---|
Wallpaper only orders (most brands) (Only for postcode-specific areas) | £14.95 on orders under £150 £9.95 on orders over £150 Free on orders over £195 |
Genuine VELUX blinds or accessory only orders (Only for postcode-specific areas) | £6.95 on orders under £150 Free on orders over £150 |
Speedy poles, tracks & accessories (Only for postcode-specific areas) | Varies based on postcode (See product pages for details) |
See below for other product delivery charges in postcode-specific areas.
| Location | Delivery Charge |
|---|---|
| Northern Ireland | £19.95 or free on orders over £195 |
| Isle of Wight | £19.95 or free on orders over £195 |
| Channel Isles | £19.95 or free on orders over £250 |
| Isle of Man | £19.95 or free on orders over £250 |
| Scottish Highlands, Islands & Remote/Rural Areas | £19.95 or free on orders over £225 |
Coronavirus Outbreak: We are still open and processing orders
In general orders are being delivered on time, although given the circumstances there are a few occasional delays; notably samples and orders sent by Royal Mail may take a little longer.
If a product lead time has changed due to COVID-19 we've updated the product page to reflect our latest information. Please check individual product pages for details.
For more details how we're managing COVID-19 please click here.
Delivery lead times are stated throughout our site on each individual product page, and are in working days from ordering (excluding weekend and bank holidays). The lead times for the products you add to basket will also show in the View Basket page. Many of our products can be upgraded to 1-2 Working Days Delivery, otherwise the delivery can take a few days longer - see item description for specifics. Please see the table below for our standard lead time guidelines.
Where products are despatched from multiple locations/brands, we will try to combine the deliveries where we can and the order may take up to the longest product lead time. Sometimes you may receive separate deliveries and they might be despatched on different days, however you will not incur further charges.
| Product Type | Typical Lead Times (Working Days) |
|---|---|
| Fabrics | 3-4 working days, 1-2 or 4-6 working days |
| Wallpapers | 3-4 working days, 1-2 or 4-6 working days |
| Made to measure curtains | 4-6 weeks |
| Made to measure roman blinds | 4-6 weeks |
| Curtain Poles | 3-5 working days, 1-2 or 5-7 working days |
| Curtain Tracks | 3-5 working days, 1-2 or 5-7 working days |
| Autoglide Tracks | 3-4 working days |
| VELUX Blinds Genuine | 7-10 working days or 2-4 weeks (see product details) |
| VELUX Blinds Vogue Essentials | 2-4 working days |
| Other Blinds | See product details |
Certain rural/offshore areas may take 2-5 days longer for delivery than stated above.
We can deliver your blinds anywhere in the UK as long as you have a valid postcode. Upon ordering you can choose to deliver to:
- Home address
- Work address
- Relative/friend's address
Delivery can be anywhere, except a PO Box address.
Upon receiving delivery, it will need to be signed for. If you are not in the courier will leave a contact card or likely try one of your neighbours, and if they sign for the parcel in then a note will be left at your address mentioning where it is.
When signing for the delivery you are signing to accept it has been received in good condition, if you notice any damages on the packaging you must sign for it as damaged and you must notify us within 24 hours.
If the courier leaves a card with their contact details and the consignment details you can re-arrange delivery if you wish for the following day, or arrange to collect them from their local depot.
In the case of VELUX, delivery will be attempted 3 days in a row (excluding weekends and bank holidays), and each time the courier will leave a card with their contact details and the consignment details so you can re-arrange delivery if you wish.
We hope you are pleased with your purchase when it arrives; however, we offer several easy ways for returning or exchanging many items, for more information see our returns page.
Last Updated: 14-May-2022
Last Reviewed: 14-May-2022